DISABLE MOTION

7 (work) days. 12 courses. 1 unmissable event.

Earning your CE Credits has never been easier.

June 3, 2024 - June 11, 2024
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Day 1

Monday, June 3

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Paul Roberts

CE #390064

Compliance Compass 2024

CE #390064

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This course is based on trending compliance info in 2024. It will help you master the evolving landscape of health insurance compliance in 2024. You will gain a comprehensive understanding of key compliance areas, transparency initiatives, and legislative changes to proactively address client concerns and requirements. You’ll also be able to help clients avoid penalties and navigate new regulations with confidence. This course equips you with the knowledge and confidence to advocate effectively for your clients’ best interests.

Day 2

Tuesday, June 4

9:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Paul Roberts

CE #390373

Celebrating 50 Years of ERISA

CE #390373

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This course provides insurance agents with a comprehensive understanding of the Employee Retirement Income Security Act (ERISA) and its impact on employer-sponsored group benefit plans. Focusing on the law’s core principles, evolving regulations, and recent changes under the Consolidated Appropriations Act (CAA) of 2021, the course equips participants with knowledge to effectively discuss ERISA with employers, help them navigate compliance requirements, and reduce audit and penalty risks.

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Marilyn Monahan

CE #390481

Understanding ERISA Fiduciary Responsibility

CE #390481

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Leveraging the foundation established in our prior ERISA course, this program empowers insurance agents to become trusted advisors for employer group health clients navigating ERISA compliance. We demystify the complexities of fiduciary responsibilities under ERISA, enabling you to guide clients with a clear understanding of who qualifies as a fiduciary, their key duties, practical strategies for effective compliance, and the potential legal and financial ramifications of non-compliance.

Day 3

Wednesday, June 5

9:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Jessica Brooks-Woods

CE #390442

The Future of Health Care with NABIP

CE #390442

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This NABIP-led course equips health insurance brokers with the knowledge and tools to navigate policy changes and advocate for their clients. By examining current federal priorities, industry trends, and emerging challenges, you'll gain a comprehensive understanding of your role in shaping a more accessible, equitable, and client-centered health care system. Learn how NABIP is spearheading the changing industry and prepare to thrive in our new era.

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Scott Diehl

CE #390359

The Future of AI in Health Insurance

CE #390442

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This course enables health insurance brokers and agencies to gain a thorough understanding of Artificial Intelligence (A.I.) and its potential to transform customer service and automate the insurance experience. Participants will explore current and future applications of A.I. and gain insights and practical strategies to effectively integrate A.I. into daily operations. The information shared will also empower participants to navigate ethical and regulatory considerations associated with A.I. implementation.

Day 4

Thursday, June 6

9:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Paul Roberts

CE #196818

New Ethics Suite!

Ethics is Fundamental

CE #196818

New Ethics Suite!

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Build a foundation of trust! This course unpacks the core principles of health insurance professional ethics – what they are, why they matter, and how they impact your daily interactions. Learn how ethical choices shape your conversations with clients, influence your decision making, and, ultimately, define the way you do business as a health insurance agent.

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Paul Roberts

CE #388856

New Ethics Suite!

Ethics: A Valuable Tool for Agents

CE #388856

New Ethics Suite!

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Transform your approach to sales. This advanced course builds on ethics fundamentals. Participants will learn how to leverage ethical principles as a powerful tool for client communication, exceptional service, and navigating challenging scenarios. Make better informed decisions that prioritize your clients' well-being and elevate your reputation as a trusted health insurance professional.

Day 5

Friday, June 7

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Faith Borges

CE #390513

California Legislative Update 2024 with CAHIP

CE #390513

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This course offers insurance professionals with the information and tools needed to navigate California’s ever-changing legislative landscape. Its focus is on health insurance and health care. Through an in-depth analysis of current proposals, key players, and the legislative process, participants will gain insights into how Sacramento decisions impact businesses, employers, and the broader health care ecosystem.

Day 6

Monday, June 10

9:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Paul Roberts

CE #387198

Single Payer in California

CE #387198

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This course examines the new 2024 California Single Payer bill (AB 2200) and its “CalCare” proposal, a Single Payer system that would eliminate and replace all existing health insurance/payer and health care systems within the state. Explore historical Single Payer initiatives and the realities of implementing a Single Payer system, including estimated costs, financing challenges, and potential disruptions. You’ll also learn about California’s recent 2023 Single Payer financing bill (SB 770), and California’s notable 2024 “universal coverage” accomplishments.

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Rene Gonzalez

CE #383877

ACA Turbocharged

CE #383877

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Master the Affordable Care Act (ACA) for 2024 employer compliance. Cut through complexity and gain a timely understanding of the ACA's impact on employers and their group health plans this year. We'll demystify the "how" and "why" behind the ACA, covering the top need-to-know compliance details for 2024. This course focuses on essential information for navigating employer obligations and securing valuable employee health insurance solutions. Strengthen your expertise and confidently advise clients in today's changing market.

Day 7

Tuesday, June 11

9:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Zack Fenderson

CE #390492

Thriving Agents, Thriving Clients: Optimizing Health

CE #390492

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Master health for clients and yourself! Led by a fitness and wellness expert, this course navigates evolving health issues affecting you, your clients, and agencies. Learn key strategies to discuss and live healthy lifestyles, with practical well-being tips. Become a trusted advisor – recommend solutions, guide clients through wellness challenges, and have informed, empathetic health conversations – all while learning about and embodying healthy principles.

11:00 a.m.
Week of Webinars (WOW) Presented By Word & Brown

PRESENTED BY Paul Roberts

CE #390360

Legislation 101 for Insurance Agents

CE #390360

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This course empowers California health insurance brokers to become informed advocates for the industry and their clients. Participants will gain a comprehensive understanding of the legislative process, regulatory landscape, and effective strategies to shape discussions with policymakers and legislators at the state and federal levels. Develop the skills and confidence to ensure clients’ interests are served and voices are heard in this introduction to advocacy and involvement.

Frequently Asked Questions

1
I am not a resident of California and am licensed in another state. Will the WOW CE credits work for me?

The WOW program is exclusive to California agents with resident health licenses; it offers California licensees the opportunity to earn up to 12 CE hours in just seven days. The courses are not vetted or approved by any other state’s Department of Insurance. If you hold a broker license in another state, including a non-resident California license, you'll need to complete Continuing Education (CE) programs approved by your state's Department of Insurance. Please check with your state DOI for more information.

2
How long must I stay signed-in to the webinar to receive CE credit?

In order to receive CE Credit, you need to be online for the full duration of the webinar. Be sure you sign on before the start of the course — and stay on to answer all polling questions during the webinar. If you don’t sign on and take part in the full course — including answering each polling question as it is displayed — you will not receive CE Credit.

The California Department of Insurance (DOI) CE Credit rules stress that CE courses are both an audio and visual experience; you must experience the two to receive CE Credit from the DOI.

3
Can I share my Zoom link to a course with

No. Your links to join Zoom are unique to you, and are an important factor in processing CE Credit with the California DOI. When you registered for WOW, you submitted your official license name and number, which are now associated with your unique Zoom join links, and are used for CE Credit processing.

Each Zoom link only allows one admission. Brokers who wish to register for WOW must do so individually on the WOW registration page.

4
When will I receive CE Credit from the DOI?

The California DOI will review CE records within 30 days of your completion of each course and assign credits if applicable.

The department suggests brokers complete required CE Credit hours at least 60 days prior to the expiration date of your license to allow sufficient time for providers to submit necessary information to update your records. If hours are completed near or at the end of your renewal term, your credits will still count and you will be able to renew, but your renewal may be delayed.

To check your CE Credit hours, visit the California DOI Continuing Education page.

5
If I have registered for WOW, but I have not received a course link – or, if I can’t find my course link – what can I do?

Send an email to wow@wordandbrown.com prior to the scheduled start of your course. Keep in mind that each webinar has a unique URL. If, for example, you signed up for five CE Credit courses, you should have five unique course login links.

Meet Our Presenters

Week of Webinars (WOW) Presented By Word & Brown
Paul Roberts, REBC

Sr. Director, Education & Market Development

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Week of Webinars (WOW) Presented By Word & Brown
Scott Diehl

VP of Product & Digital Strategy

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Week of Webinars (WOW) Presented By Word & Brown
Rene Gonzalez

Broker Solutions Supervisor

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Week of Webinars (WOW) Presented By Word & Brown
Faith Borges

Senior Vice President, Actum LLC

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Week of Webinars (WOW) Presented By Word & Brown
Jessica Brooks-Woods, MPM, PHR

CEO, NABIP

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Week of Webinars (WOW) Presented By Word & Brown
Zack Fenderson

Fitness & Wellness Expert

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Week of Webinars (WOW) Presented By Word & Brown
Marilyn Monahan, Esq.

ERISA Attorney, Monahan Law Office

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