NEWSROOM

Ease and Employee Navigator are continuing on the road to full integration. In early 2026, it was announced that new subscriptions are no longer available for Ease. More recently, they shared two important dates in connection with the transition from Ease to Navigator.
 
January 1, 2027 — No new groups can be added in Ease

• “Add Company” field will be disabled within Ease.
• Existing groups will still have the ability to renew in Ease.

July 1, 2027 — Renewals/Changes can no longer be processed in Ease; Ease becomes “Read Only”

• Brokers and HR Users retain read-only access (employees will not): 
  • Reporting remains available.
  • Read-only access expected to last at least three years.
  • No additional charges for Ease during this period.
  • All integrations on existing Ease groups will end.
  • Customer support for Ease will be discontinued (support tickets will remain archived).
• No additional group migrations from Ease to Employee Navigator are allowed after this date.

Transition Support & Tools from Employee Navigator

• Training & Resources
  • Check out Word & Brown Newsroom about Employee Navigator Training Resources for Brokers. 
• Employee Navigator’s Tips for Broker Success
  • Invest time in the training and training resources offered by Employee Navigator
  • Practice! Build a demo company. Then build a simple small group.
  • Migration Tool: 
    • Review the migration article and readiness report to make necessary corrections prior to migrating.
  • Integrations will be disabled during migration and must be re-established in Employee Navigator.
  • If you are supporting your own migrations and have questions or feedback, reach out by sending an email to success@ease.com.

Contracts, Costs, & Billing

• Broker contracts and payment processing will begin to transition to Employee Navigator. Changes will vary based on broker user count and Employee Navigator tier. Employee Navigator will be reaching out to agencies with more information on this transition. 
• Brokers with an Ease account who need access to Employee Navigator should reach out via email to success@ease.com.

Support from Word & Brown

Word & Brown can help you build your new and renewing groups in your Employee Navigator account. Our Tech Team is ready to assist. Check out our Employee Navigator support newsroom postfor full details.

If you have any questions about accessing our support for Employee Navigator, reach out to your W&B Sales Team.