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Provider & Rx Resources

Provider & Rx Prescription Search & Instructions

Small and Large Group Medical
Small Group Ancillary (Dental and Vision) 
Small Group DPPO Availability In Mexico Carrier Responses
  • Carrier
  • In-network Provider Availability in Mexico?

  • Ameritas

  • Yes, the network extends into Mexico. Below is the Word & Brown microsite that houses all plan materials. There are four dental plan options available with no waiting periods.

    Sales Materials:
    Word & Brown CA Small Group (https://explore.ameritas.com/wordandbrown/sales-materials/)
    Dental Network: (https://dentalnetwork.ameritas.com/MexicanProviders)

  • Blue Shield of California

  • No, BSC does not have any in-network providers in Mexico.

  • Delta Dental

  • No, there are no providers available in Mexico.

  • E.D.I.S. - Freedom Dental

  • Yes, the DPPO plans with First Dental Health provide coverage for some providers in Mexico: https://www.wordandbrown.com/getmedia/c82e5e40-8408-4161-9e53-562a5ec98413/fdhmexico_en.pdf. The Self-Funded dental plans can cover Mexico providers, which may offer more flexibility,

  • Guardian

  • Yes, all Guardian’s PPO plans include in-network providers in Mexico via a partnership with Amexus. The provider listing can be accessed here: (https://www.wordandbrown.com/getmedia/257691b4-705e-46de-9a5e-6c1c5c1c666a/Amexus-MexicoGUARDIAN-Provider-Network-03-01-2024-(002).pdf)

  • Health Net

  • No, Health Net does not have a dental network in Mexico. Health Net uses the below “Dental Benefits Providers” network in the USA: https://yourdentalportal.com/sbd/dental?brand=healthnet

  • Humana

  • Yes, Humana PPOs will cover services in Mexico. The caveat is the benefits will be paid to the provider as though the provider is out of network. Humana encourages going with a U&C (UCR) plan and all communication including treatment plan and claims needs to be remitted to Humana in English

  • Kaiser Permanente

  • No, KP does not offer DPPO plans.

  • MediExcel

  • No, MediExcel only offers HMO plans and does not have DPPO options.

  • MetLife

  • No, Mexico would be considered out of network for Metlife.

  • Nippon Life Benefits

  • No, there are no providers available in Mexico.

  • Principal

  • Yes, Principal has a network in Mexico - Principal Mexico Dentist Directory

  • United Concordia Dental

  • No, UCD does not but members can get services in Mexico, and it will be paid as an out-of-network.

  • UnitedHealthcare

  • No, there is no UHC network available in Mexico.

  • Unum

  • Yes, UNUM can accommodate, however this would be covered under Out-of-Network benefits and the bill must be in English and denominated in USD.

Individual and Family (IFP)