Our Advantage

​​​For more than 35 years, Word & Brown General Agency has helped brokers strengthen and maintain their existing client relationships and prospect for new ones. Our selection of carriers and products continues to be the industry’s most desired. Our product portfolio, innovative sales tools, cutting-edge quoting system, and online enrollment capabilities set you apart from your competitors. We are truly a full service General Agency.

  • Full Market Portfolio

    Access all major Small and Large Group Medical and Ancillary carriers, as well as IFP. We also offer Professional Liability, Telemedicine, Workers' Comp, and more!

  • 100% Accurate Quoting

    With our proprietary quote engine, WBQuote, you're assured guaranteed accurate rates, side-by-side plan comparisons for existing vs. renewal plans, and customizable output options.

  • Presentation Assistance

    We help you prepare for every client meeting by strategizing about the best products that meet your clients' needs and help deliver a presentation-ready proposal to the meeting.

  • Enrollment Support

    Whatever your group size, we offer both paper and online enrollment, onsite, and multilingual enrollment experts.

  • Technology to Succeed

    We're committed to providing tools to help you work smarter, with online enrollment, digital member ID cards, API integrations with top carriers for faster submission, and online HR.

  • Underwriting Service Level Guarantee

    We work directly with Small and Large Group carriers to streamline approvals. We guarantee a 24-hour response to broker inquiries and submissions.

  • Account Management

    Your dedicated Account Management team will help you by answering all of your coverage and service-related questions - reducing the run around whenever you're looking for help.

  • Compliance Support

    Our WBCompliance team is here to help you and your clients stay in compliance by assisting with employer reporting, changing employee benefits regulations, and laws affecting your clients' business.

  • Training & Education

    Stay up to date on the industry with in-person and online training, such as classes offering CE credits, and get product, service, and carrier updates via email, newsletter, and social media.

  • Marketing Support

    We offer unique broker tools to help you stand out from the crowd. We provide sales materials customized for you, direct mail campaigns, and more.

Let us help you

Seize your opportunity

We have been earning brokers’ trust for decades. We offer assistance you won’t find elsewhere, as part of our ongoing commitment to “Service of Unequalled Excellence.” Fill in your information below to learn more.