Your One Team For All Service-Related Questions
Our team of Account Managers is available to provide on-demand assistance to help you respond to opportunities, troubleshoot client issues, and keep your clients happy. Turn to us for whatever you need.
Your Account Manager can help you get answers to any questions regarding your group, or coverage and plan information.
We have your back on technology-related questions — from Online Enrollment, HRIS and Benefits Administration, API connections, and tools and resources.
Searches & Requests
We’ll work with you to ensure your clients have access to the doctors, hospitals, and prescription drug benefits they want in the health plans they are considering.
If you and your clients have billing, claims, commissions, or other account-related questions, we’re standing by to do the necessary research and deliver answers.
You — and your clients — can rely on the Client Experience team for answers to any of your questions on changing compliance rules and employee benefits regulations.
Throughout the year, you can expect help from our team to help you make whatever changes you and your clients need to make. We are here for you.