NEWSROOM

Artificial intelligence (AI) isn’t waiting for us to catch up – it is already reshaping how our industry operates. From underwriting systems to client communication tools, AI is influencing the way we work whether we actively choose it or not. This session explores what that means for the modern agent. Where does AI sharpen efficiency and elevate service? Where does it introduce new risk or ethical tension? And how do we use it without outsourcing the judgment that defines our value? This class brings clarity to the conversation – helping you approach AI with curiosity, discipline, and a steady understanding of where human expertise still matters most.

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