California Carrier Partner Updates


Here is an overview of updates from our California carrier, health plan, and administrator partners. For details, click on the related link (if any).

Medical​ Coverage

  • Aetna
    • Health Your WayTM Brochure: Aetna wants to remind brokers about the Aetna Health Your Way program, which helps members take charge of their health. Download the flyer to share details with your clients.
    • Mineral PlatformTM Added for 2024: Starting 1/1/2024, on new sales and upon renewal, Aetna groups with 100-300 eligible employees have access to HR and services from Mineral® – the top-rated HR and compliance platform. Download the Aetna flyer for details.
  • Anthem Blue Cross
    • Q2 Quoting: Second quarter quoting is available for Anthem Blue Cross. The average statewide increase is 1.2% for HMO and PPO coverage.
    • Contract Renewals: Anthem has successfully renewed its commercial agreements with Trinity Health for St. Agnes Medical Center in Fresno. The commercial agreements with Scripps Health in San Diego County have also been renewed.
  • Blue Shield of California
    • Relaxed Participation: Blue Shield is continuing its 25% relaxed participation for groups of five or more enrolled employees through 12/31/2024. Ask us for details.
  • ​​CaliforniaChoice
    • CHOICE Chats: Have you discovered CHOICE Chats yet? It’s a quarterly podcast featuring sales leaders from CHOICE Administrators. They answer your burning questions, talk about industry trends and happenings, discuss recent or upcoming events, and have a little fun, too. You can watch the December podcast on the CaliforniaChoice YouTube channel. Another episode is coming soon during Q1.
    • Q2 Quoting: Second quarter quoting is now available for CaliforniaChoice.
  • Cigna + Oscar
    • ​LocalPlus® Network Update: If you’re a Southern California broker, your clients may be interested in knowing Cigna + Oscar has added UC Irvine Medical Center as an in-network facility for its LocalPlus network. Download the flyer for a complete list of Los Angeles and Orange County participants in the LocalPlus and Open Access Plus networks.
  • Heath Net
    • Provider Search: Health Net is working to resolve an issue with its website concerning provider searches. The system is unexpectantly “timing out” without notice. The result is incorrect provider search results. Be aware of the potential issue and watch for a future resolution by Health Net’s IT team.
    • Updated Network Comparisons: PDFs are available for Health Net’s updated Tailored Networks Comparisons Lists. Visit the online Insurance Forms Library to download the one for your region.
    • Q2 Quoting: Health Net is now quoting for Q2 Small Group business. There’s a 2.5% increase on HMO plans and a 0.03% increase for PPO plans. No rate changes are planned on Dental or Vision at this time.
  • Kaiser Permanente
    • Application Programming Interface (API): A new API is now available to connect Word & Brown’s systems with Kaiser Permanente for easier transfer of cases for Underwriting approval and inforce policy submissions. Link to our Newsroom post for details.
  • Sharp Health Plan
    • Rate Sheet Update: Sharp Health Plan has updated its rate sheets for Q2 2024. You can access them in Word & Brown’s Insurance Forms Library.
  • UnitedHealthcare
    • New Guides: UnitedHealthcare has published its 2024 Producer Performance Guide for California brokers. Also available is a 2024 Small Business Product Catalog. Download your copies from our Insurance Forms Library.
      • Q2 Quoting: Second quarter quoting is available for UnitedHealthcare. The average statewide increase is 1.1% for HMO; in SoCal, there is a PPO rate pass; in NorCal, there’s a 1.5% increase on PPO coverage.
  • Word & Brown News​
    • Useful Compliance Forms: Don’t forget that 2024 updates on the Important Considerations for Employees Before Deciding to Waive Coverage are available for download. English, Spanish, Chinese, and Korean versions are available in California. Also, remember to check out the vast array of forms and information available via the new WBCompliance wiki. 

Ancillary & Other​ Coverage

  • Ameritas
    • Small Group Dental: Ameritas is offering writing agents a flat 10% commission on Small Group Dental sales. PPO plans can be sold as High/Low. There’s also a two-year rate guarantee. Download the Ameritas brochure for plan details. Effective 3/1/2024.
  • Blue Shield of California
    • Specialty Discount: Blue Shield continues to offer a 10% discount on small business Dental and/or Vision when added to Medical.
    • New Vision Provider: Effective 1/1/2024, EyeMed is the new administrator for all Blue Shield of California Vision plans. Existing groups with Vision will transition to EyeMed in 2024.
  • ChoiceBuilder
    • Multiple Options through a Single Program: If your clients are looking for Dental and Vision, ChoiceBuilder offers employer-sponsored and voluntary coverage from leading insurers. Chiro, Acupuncture, and Life are available, too. Ask your CHOICE Administrators or Word & Brown rep for details.
  • UnitedHealthcare
For details on any of these updates, contact your Word & Brown representative.

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