NEWSROOM

Word & Brown is encouraging brokers to use the great training program and resources that Employee Navigator has provided to support brokers on its build process.

These resources are a great starting point to learning how to build and manage your groups in Employee Navigator. There will always be new scenarios in learning and adapting to a new system, especially as new features and enhancements are added to Employee Navigator.

Many resources to choose from:

• Employee Navigator AI: An amazing resource that has proven helpful in asking any question about process, where to find something or what is available within the system. This is our first stop for any support needs in Employee Navigator.
• Training: Word & Brown-curated lists of the most helpful Employee Navigator training resources:
  • Broker Training
  • HR Training 
• Employee Navigator Training and Support Portal: Access self-paced training videos, connection articles, past recorded webinars, and product updates. 
• Live Webinars: Keep your eyes peeled for email updates from Employee Navigator regarding live training webinars.

If you don’t have an Employee Navigator account yet, use this link to request access if you have an existing Ease agency account. The best way to learn is to jump in and explore!

The W&B Account Management Tech Team is also here to help build your groups in Employee Navigator. We need partner portal access to your Employee Navigator account to offer this support. Reach out to our sales team to discuss the needed Intake Form and how we can help support you during this transition. 

As always, W&B is committed to being an ongoing resource in sharing information about this transition.