NEWSROOM

Tech Team Updates for June 2023

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This month’s Tech Team Updates offer more news you can use concerning Ease, the online enrollment platform for health insurance brokers working in the 2-250 employee marketplace.
 
Ease Intake Form: Please ensure you are using the most current Word & Brown Intake Form for cases you’re setting up in Ease. Download the form and instructions now.
 
Broker QA Checklist: You can download our checklist to complete your own quality assurance.
 
Voluntary Benefits: It’s not uncommon for employees to search for employers offering a comprehensive benefits package. Now’s the time to help your clients stand out. Show them how to add Voluntary Benefits through Ease’s Marketplace Partners.
 
New Termination Forms: Ease is constantly adding new carrier termination forms. In addition to CaliforniaChoice, ChoiceBuilder, Blue Shield of California, Kaiser Permanente, and Sutter Health Plan, you can now access Principal forms through Ease. Get more information. (Login with team name is required.)
 
Updates by Employee Navigator of Ease: Watch for information on upcoming webinars hosted by Employee Navigator.
 
New Support Hours: Ease has extended its support hours, so customers might be better served. You can now reach Ease Monday through Friday from 5:00 a.m. to 5:00 p.m., Pacific (8:00 a.m. to 8:00 p.m. Eastern).
 
Ease Quick Tips
Pulling Enrollment Forms
Download enrollments by following these steps:
  • Click on Benefits
  • Select a plan or all plans > Reports > Enrollment Forms
  • Click Reports to pull Enrollments
 
Login for further instructions.
 
Watch an Ease demo on YouTube.
 
Recorded Ease trainings for brokers – and for clients – are available. HR Admin Training is offered live weekly on Tuesday. Encourage your clients to sign up.
 
For more information about putting Ease to work for you and your groups, call or email your Word & Brown representative (or the Tech Team within Client Experience for qualified brokers).
 

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