Word & Brown is committed to keeping brokers informed about evolving rules, regulations, and carrier services. Recently, we surveyed carrier partners to provide a detailed overview of newborn services coverage, organized by carrier, with support available through Word & Brown representatives.
Building Local Digital Search Trust: A 3 Step Guide for Insurance Brokers
Learn how health insurance brokers can build local digital trust through E-E-A-T, Google Business Profiles, localized content, and community engagement to improve visibility in local and AI-driven search.
The Reddit Playbook: How Health Insurance Brokers Can Build Trust & Conquer AEO Locally
Learn why Reddit is a powerful tool for health insurance brokers in the AEO era. Discover how to build trust, engage locally, and improve visibility with real community insights.
Introducing Our Carrier Portfolio Now Live On Word & Brown Website
We’re excited to announce our new Carrier Portfolio is now live at wordandbrown.com, and it’s designed to make your life easier.
Knox-Keene Impact on Employee Assistance Programs (EAPs)
If you have been selling employee benefits in California, you are probably familiar with the state’s Knox-Keene Health Care Service Plan Act, which regulates health care service plans and managed care organizations like HMOs.
20 California Health Facilities Cited for Violating State Laws
A review of the 20 California health care facilities with the most violations from 2022–2025, plus resources for researching hospitals and providers.
TPA Contact Resources
Word & Brown has compiled a list of contact information and service listings for Third-Party Administrator (TPA) providers.