Contact Us

Orange County REGIONAL OFFICE

The Orange-based staff serves brokers throughout Orange County — assisting with client presentations and group enrollments as well as underwriting, compliance, and day-to-day account management issues.

Marc A. McGinnis

Interim RVP

Marc's focus is on streamlining the General Agency’s sales processes and directing the regional leadership and sales teams to achieve business objectives, execute sales strategies, devise innovative sales approaches, promote growth, and increase customer satisfaction.
 

PHONE:800.869.6989

EMAIL:


Orange

701 South Parker, Suite 8000

Orange, CA, California 92868

Phone: 800.869.6989

Director

You can count on your Field Sales Director to help you win new business, enhance business retention, coordinate the training of new employees, and facilitate training updates for current staff.

They will help you make the most of Word & Brown’s technology to increase your efficiency and nurture positive relations with your clients. The Field Sales Director is your conduit for information, and works with your Regional Vice President to track monthly sales activities and implement changes to drive increased sales.
 

Michele Isaly

Field Sales Director

PHONE:800.869.6989 x4504

EMAIL:


Regional Sales Managers

Your Regional Sales Manager is available whenever you need assistance from Word & Brown. Your RSM works every day across your region to help ensure your success. Whether your focus is Small Group, Large Group, or a combination, your RSM is committed to providing client service, sales, and enrollment support.

TJ Belfanti

Regional Sales Manager

PHONE:800.869.6989 x4544

EMAIL:

Nick Bramson

Regional Sales Manager

PHONE:800.869.6989 x4859

EMAIL:

Gonzalo Verduzco

Regional Sales Manager

PHONE:800.869.6989 x4960

EMAIL:


Inside Sales Representatives

The Inside Sales Representative quotes, sells, and services Small Group- and Large Group-related products for a specific block of brokers. This position is responsible for new business sales and renewal retention, following up on outstanding quotes, and handling carrier expectations. The person in this role is also your “go to” in facilitating a speedy Underwriting review process.

Jenny Percival

Senior Inside Sales Representative

PHONE:800.869.6989 x4660

EMAIL:

Tiffany Gorrell

Inside Sales Representative

PHONE:800.869.6989 x4383

EMAIL:

Jacqueline Nguyen

Inside Sales Representative

PHONE:800.869.6989 x4659

EMAIL:

Launa Lord Oroumieh

Inside Sales Representative

PHONE:800.869.6989 x4816

EMAIL:


Enrollment SPecialists

You can count on our Enrollment Specialists to make presentations on your behalf, alongside you, by phone, or online via webinar — it’s your choice. They'll cover all of the basics (like plan benefits, worksheets, and added perks), whether it’s an initial open enrollment or a renewal meeting. They'll pre-scrub your cases to ensure smooth sailing through Underwriting.

Leticia Arana

Senior Enrollment Specialist

PHONE:800.869.6989

EMAIL:

David Recinos

Enrollment Specialist

PHONE:800.869.6989

EMAIL:


Sales SUpport

Our sales support team members can help schedule enrollment meetings, build personalized enrollment kits and quotes, and generate a worksheet for a new hire on an in-force group.

Kendra Price

Sales Administrator

PHONE:800.869.6989 x4533

EMAIL:

Christian Booher

Sales Coordinator

PHONE:800.869.6989 x4897

EMAIL:

Oscar Garcia

Sales Coordinator

PHONE:800.869.6989 x4508

EMAIL: