Meet the team

Paul Roberts

Senior Director of Education and Market Development

Proud Employee Since 2006

Paul Roberts is responsible for leading Word & Brown’s educational initiatives and for providing oversight of the WBCompliance team in California and Nevada. He is a health insurance industry veteran, with diverse experience and an education in business management. 

Paul has performed successfully in many operational roles across Word & Brown in his more-than 17-year tenure. He was a leader in the development of Word & Brown’s legendary in-house Compliance team. 

A highly active member of the National Association of Benefits and Insurance Professionals (NABIP) and California Association of Health Insurance Professionals (CAHIP), Paul is a frequent speaker to local association chapters across the country and has served in various association executive leadership roles. He was recognized by NABIP in 2021 for outstanding achievement in national public speaking and for promoting health insurance educational activities.

Paul is passionate about education, diversity, and helping others. He regularly delivers broker and employer training by hosting Department of Insurance, Society of Human Resource Management (SHRM), and HR Certification Institute (HRCI) courses.

Paul is the innovator and instructor of NABIP’s ACA Certification, “ACA and Beyond: A Modern Look at Employee Benefits,” which launched in February 2023 and is available nationwide.


John M. Word III
Edward J. "Rusty" Brown, Jr.

Executive Leadership

Jessica Word
Marc McGinnis
Vanessa Benitez
Emily Crognale
Jason Culp
Scott Diehl
Linh Huynh
Paul Tran

Regional Vice Presidents

Nick Bramson
Tawny Friedly
Cindy West


Dena Allchin
Paul Roberts
Karen DeFazio