Meet the team

Paul Roberts

Senior Director of Education and Market Development

Proud Employee Since 2006


Paul Roberts is responsible for leading Word & Brown’s educational initiatives and for providing oversight of the WBCompliance team in California and Nevada. He is a health insurance industry veteran, with diverse experience and an education in business management. 

Paul has performed successfully in many operational roles across Word & Brown in his more-than 15-year tenure. He was a leader in the development of Word & Brown’s legendary in-house Compliance team. 

A highly active member of the National Association of Health Underwriters (NAHU) and California Association of Health Underwriters (CAHU), Paul is a frequent speaker to local association chapters across the country and has served in various association executive leadership roles. He was recognized by NAHU in 2021 for outstanding achievement in national public speaking and for promoting health insurance educational activities.

Paul is passionate about education, diversity, and helping others. He regularly delivers broker and employer training by hosting Department of Insurance, Society of Human Resource Management (SHRM), and HR Certification Institute (HRCI) courses.

CO-Founders

John M. Word III
Edward J. "Rusty" Brown, Jr.

Executive Leadership

Jessica Word
Marc McGinnis
Scott Diehl
Joe De La Cruz

Regional Vice Presidents

Cindy West
Jim Pippins
Michele Isaly
Vanessa Benitez

Leadership

Emily Crognale
Paul Roberts
Paul Tran
Dena Allchin
Karen DeFazio
Dientre Le’on
Lydia Robledo
Ken Venier