Meet the team

Jim Pippins

Regional Vice President

Northern California

Jim Pippins is Regional Vice President for Northern California at the Word & Brown General Agency. The region encompasses 48 counties and stretches from the California-Oregon border south to Monterey, Kings, Tulare, and Inyo counties in Central California.
Jim joined Word & Brown in 2007 as a Broker Service Representative. He quickly earned promotion to Inside Sales Manager, where he built and managed an Elite Partner book of business, while supporting enrollments across the region. His successful work with brokers and clients led to another promotion in 2018 to Inside Sales Director. In this role, he helped develop sales strategies to drive production and collaborated with other management team members to ensure achievement of regional sales initiatives.
Jim has been instrumental in providing leadership, guiding process refinements, and enhancing team unity. He was named Regional Vice President in 2022, focusing on business development strategies while also expanding key agency relationships.
Prior to joining Word & Brown, Jim was a personal producer and employee benefits broker for 10 years.


John M. Word III
Edward J. "Rusty" Brown, Jr.

Executive Leadership

Jessica Word
Marc McGinnis
Scott Diehl
Joe De La Cruz

Regional Vice Presidents

Cindy West
Jim Pippins
Michele Isaly
Vanessa Benitez


Emily Crognale
Paul Roberts
Paul Tran
Dena Allchin
Karen DeFazio
Dientre Le’on
Lydia Robledo
Ken Venier