Meet the team

Paul Tran

Vice President of Strategic Partnerships

The Word & Brown General Agency

Paul Tran is Vice President of Strategic Partnerships, where he oversees the Client Experience department, Elite Agency Partners, Carrier Relations, Renewal Retention, and Compliance. He was promoted to Vice President in 2023.

He is responsible for the direction and continuous improvement of strategic partnerships for Word & Brown, ensuring the highest level of customer satisfaction. He provides leadership, strategic direction, and manages the development and execution of retention and growth strategies. 

Paul works with Sales, Marketing, Operations, and Product Division team members to develop and implement comprehensive programs, systems, tactics, metrics, budget resource requirements, and action plans to grow and support sales revenue goals in targeted geographic regions.

Previously, he was Director of Operations at Word & Brown from 2017 to 2022. Paul first joined the company in 2008 as Manager of Individual and Family Plan (IFP), Mid-Size Group, and Nevada Underwriting.


John M. Word III
Edward J. "Rusty" Brown, Jr.

Executive Leadership

Jessica Word
Marc McGinnis
Vanessa Benitez
Emily Crognale
Jason Culp
Scott Diehl
Linh Huynh
Paul Tran

Regional Vice Presidents

Nick Bramson
Tawny Friedly
Cindy West


Dena Allchin
Paul Roberts
Karen DeFazio