Senior Director of Business Development
Paul Tran is Senior Director of Business Development, where he oversees Account Management, Elite Agency Partners, Carrier Relations, and Renewal Retention.
He is responsible for the direction and continuous improvement of the Account Management team, ensuring the highest level of customer satisfaction. He provides leadership, strategic direction, and manages the development and execution of retention and growth strategies.
Paul works with Sales, Marketing, Operations, and Product Division team members to develop and implement comprehensive strategies, systems, tactics, metrics, budget resource requirements, and action plans to grow and support sales revenue targets and growth goals in targeted geographic regions.
Previously, he was Director of Operations at Word & Brown for nearly six years. Paul first joined the company in 2008 as Manager of Individual and Family Plan (IFP), Mid-Size Group, and Nevada Underwriting.